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my Better
Benefits members do not pay a fee for placement or special
placement of information on the mBB web site. Member
companies, including vendor companies, may pay a membership
fee to be a current member of the organization.
my
Better Benefits actively endorses the companies who are
members of my Better Benefits and encourages mBB members to
support these organizations with their purchases. Likewise,
my Better Benefits takes complaints of alleged violations of
discount offerings very seriously and asks that the membership
report any concerns immediately to the mBB office. We will
make every effort to investigate and if necessary mediate a
resolution and may take action for violations including
revocation of membership for violations of our policies and
procedures.
Prospective Members
Current Individual Members
Current mBB Representatives and Consignment
Tickets
What is mBB?
mBB -
my Better Benefits - is a professional, not-for-profit
charitable
member-supported organization of people who work in the
Employee Services and/or Benefits/Recreation fields. mBB
members recognize the importance of providing employee
services, benefits, recreation, and fitness/health promotion
as an extremely cost-effective solution to improving employee
morale.
mBB was
officially chartered in 2014 by
the former team that headed rares and has been active in
serving its members since 2002. Several Board
members, the entire service
team and office personnel from mBB left to start up my
Better Benefits as an alternative organization offering more
savings and discounts to local, regional and nationally based
companies at lower costs and with improved service.
my
Better Benefits offers discounts and savings nationwide - far
more than any other local organization and more than most
national organizations - and all at a fraction of the cost of
other companies with similar models. mBB
emphasizes collective buying power. We presently
represent well over 300,000 employees (directly through mBB
and through our affiliations with partners such as the
Iroquois Healthcare Association) - is the reason why we are
able to offer significant discounts on area products and
services to our membership.
mBB offers companies who wish to promote their product or
service a chance to join the association as vendors. Vendors
offer a discount on their products or services to other mBB
members.
If
you are part of a company that is looking to obtain discounts
on behalf of your services, you are looking to join as a
Company Member. The more than
330 mBB companies who are members receive all of the benefits
and discounts offered by mBB vendors. mBB is also an
excellent opportunity to improve your business connections
through networking at our Speakers Bureau series and our
Vendor Fair events.
What is the purpose of mBB?
These
statements are part of the organizing documents of my Better
Benefits.
The
organization is organized exclusively for charitable,
religious, educational, and scientific purposes under section
501(c)(3) of the Internal Revenue Code, or corresponding
section of any future federal tax code.
No part
of the net earnings of the corporation shall inure to the
benefit of, or be distributable to its members, trustees,
officers, or other private persons, except that the
corporation shall be authorized and empowered to pay
reasonable compensation for services rendered and to make
payments and distributions in furtherance of the purposes
described in section 501(c)(3). No substantial part of
the activities of the corporation shall be the carrying on of
propaganda, or otherwise attempting to influence legislation,
and the corporation shall not participate in, or intervene in
(including the publishing or distribution of statements) any
political campaign on behalf of or in opposition to any
candidate for public office. Notwithstanding any other
provision of these articles, the corporation shall not carry
on any other activities not permitted to be carried on (a) by
a corporation exempt from federal income tax under section
501(c)(3) of the Internal Revenue Code, or the corresponding
section of any future federal tax code, or (b) by a
corporation, contributions to which are deductible under
section 170(c)(2) of the Internal Revenue Code, or the
corresponding section of any future federal tax code.
Upon the
dissolution of this organization, assets shall be distributed
for one or more exempt purposes within the meaning of section
501(c)(3) of the Internal Revenue Code, or corresponding
section of any future federal tax code, or shall be
distributed to the federal government, or to a state or local
government, for a public purpose.
We seek
to
bring together individuals representing employees in New York
and throughout the nation, who are interested in promoting
various activities, events, products and services that would
be beneficial to their respective entities. my Better
Benefits through its Speaker Bureau activities and other
actions seeks to provide instruction and training of
individuals for the purpose of improving or developing their
capabilities in the areas of human resources services and
benefits administration.
Our activities as an organization include providing services
aimed at the relief of the poor, the distressed, or the
underprivileged in the communities we serve. We seek to
combat community deterioration and juvenile delinquency
through our activities aimed at providing services to children
and youth in the communities we serve.
What are the categories of
mBB membership?
mBB is a professional, non-profit organization comprised of
two types of membership – Vendors
who provide discounts on goods or services to the mBB
membership, and Company
Members who are
the businesses that join to offer these same discounts to
their employees.
VENDORS
If your company is looking to join the
association to promote your product or service, you are
interested in becoming a Vendor.
For a minimal membership fee, mBB provides you with the
opportunity to promote your product or service to our more
than 300,000+ members through this web site, our regular
newsletter publications, and our regular vendor events. All
that is required is that you offer a discount on your product
or service to our members. The mBB office will evaluate your Vendor
application for membership and
if they approve the discount offered, will publicize your
offerings to our membership.
COMPANY MEMBERS
If
you are looking to have your company join in order to reap the
rewards of the discounts on products and services offered by
our Vendors, then you are interested in Company
Membership.
Applications for Company
Membership can
be found here.
For a small annual fee, ALL of your employees will be entitled
to the benefits of mBB membership. They will receive a mBB
membership ID card which can be used to obtain discounts
immediately at dozens of different locations. Other benefits
are available through the mBB web site or discounted tickets
may be purchased through the mBB office.
All Company Members nominate a mBB Representative to serve as
their contact point with mBB and who disseminates information
to that company's employees. Most of these mBB
representatives are Human Resource Directors or Benefits
Specialists who work in employee benefits, services, and/or
recreation fields. In essence, the association exists to both
increase employee retention and build corporate morale.
Individual/Family
Memberships.
Individual/Family membership is designed for persons who may
be a student, a retiree or former employee of a mBB member
company, or individuals who may work in a recreation related
field For one small annual fee, you receive a mBB membership
card and ID # which will provide you with access to the more
than 900 discounts that mBB members enjoy and the chance to
order discounted attraction tickets directly from the mBB
office.
Individual/Family (it's one and the
same) Membership is available for a small fee.
Membership runs from January 1 to December 31 and is not
pro-rated (one fee for joining at any time during the year).
An application for individual membership may be found here.
What are the benefits of mBB membership for companies?
Our member companies pay an annual fee to access timesaving
resources, tools, and information about discounts and free
services available to their employee members. mBB provides the
following benefits to our Company Members:
-
Often, the most significant discounts
available in the upstate NY area;
-
Self-contained discount information
conveniently displayed on this secure web-site (password
protected);
-
Regular newsletter mailings with new
discount information;
-
One stop-shopping for consignment
tickets – the opportunity to purchase tickets (consignment
and pre-pay) from one vendor (the mBB office) as opposed to
many separate entities;
-
If a company does not wish to
participate in the consignment ticket program, their
employees may purchase tickets normally available on
consignment directly from the mBB office - reducing time
demands upon company personnel;
-
Minimized time spent talking with
sales reps concerning discounts;
-
Easy employee access to discount
information via the web-site;
-
Opportunity to network with other
professionals about employee benefits and needs.
Employee services and recreation programs create
positive work environments for employees. Through
a mBB membership you will be able to network and enhance your
employee services and recreation programs. This
results in:
· Increased
Productivity
· Increased
Motivation
· Improved
Morale
· Improved
Attendance
· Improved
Teamwork and Camaraderie Among Employees
· Reduced
Turnover
These benefits promote healthy activities for employees and
their families, lead to better relations between employers and
employees and save companies thousands of dollars!
What are the
discounts like?
mBB
offers discounts that range from $5 off the price of a
Delta Sonic Super Kiss ticket to more than $48 off the price
of a Delta Sonic detail package. Our members save more than
$3 on the price of Regal Cinema tickets and a minimum of $2.50
on the price of Little Theatre tickets. For information on
our complete list of discounts, click here.
They save hundreds and even thousands off the price of real
estate commissions when selling their house, several hundreds
when buying a home, and hundreds off of the price of legal
advice and services.
They enjoy 15% off of their dry cleaning bill at all Staubs & Ben Barnet Cleaners locations.
They 12% of many OFC Theatre productions and up to 20% on
performances at Blackfriars Theatre.
mBB members save on all Disney World, Disneyland, Universal
Studios, Busch Garden and SeaWorld Theme
Parks, Seabreeze Amusement Park, and up to 45% on Six Flags
Darien Lake admission, and significant discounts on admission
to the Genesee Country Village and Museum, the Corning Museum
of Glass, the Rochester Museum and Science Center,
etc.
And these are just some of the many discounts available to mBB
members. And to all area amusement parks, mBB negotiates the
best discounts available and passes these savings along to our
members.
What is your
consignment ticket program like?
mBB offers its members the opportunity to purchase tickets on
consignment for:
-
Darien Lake (special
events)
- Seabreeze (special
events)
-
Enchanted Forest/Water
Safari
-
Delta Sonic
- Go/Royal Car wash
-
Red Wings
Baseball
-
Little Theatre
-
Regal Cinemas
- AMC Theatres
- Cinemark/Tinseltown Theatres
Consignment tickets for the theme parks are available at the
beginning of the Summer. Your company nominated mBB
Representative may request a quantity of tickets that they
believe appropriate for your organization and we will ship
them to you. No payment is required at the time you order.
At the end of the season, all unsold consignment tickets,
along with payment for those you have sold, are due back at
the mBB office.
All
of our theme parks now use electronic ticketing so your
employees/members don't have to obtain consignment tickets
through you at work. Popular attractions include Hershey
Park, Seabreeze, Disney, Universal, Universal Studios, Sesame Place, Busch
Gardens, Colonial Williamsburg, SeaWorld, all Six Flags theme
parks and many many more.
Certain venues that used to offer consignment tickets through
mBB now merely require you to show your mBB membership ID card
to obtain discounted admission. These
attractions include Genesee Country Village and Museum,
the Corning Museum of Glass, and the Rochester
Museum and Science Center.
For ongoing activities such as Delta Sonic,
Regal Cinemas, and the Little Theatre, consignment tickets may
be requested from the mBB office on a rolling basis (when you
sell your tickets, you may pay for what you've sold and
request more).
mBB also offers its members the opportunity to buy tickets on
consignment directly from our participating vendors at the
same price that mBB pays for its consignment tickets. A
number of our members choose to utilize this option for some
of their consignment tickets. What mBB offers you is
convenience - a one-stop shopping experience. Your company
may already purchase discounted tickets from one or more of
the amusement parks in the area. mBB offers you the
opportunity to consolidate this activity with one
organization. You have one order form and only one
representative to deal with instead of two, four, or six. You
can cut one check at the end of the Summer season instead of
five. And our theatre tickets DO NOT EXPIRE. That's right,
they do not expire. If you presently purchase Regal Cinema
tickets, for example, you know that you have to purchase large
quantities to receive a discount and that they have an
expiration date. If you don't use them before the expiration
date, you lose your investment. mBB will always exchange an
expiring ticket for one good for another year. That's the
mBB advantage.
Do we have to participate
in the consignment ticket program?
No. As your employees may
also purchase all of the same tickets for amusement parks, car
washes, oil changes, and movie theaters directly from mBB (at
a slight price point premium), you may elect not to take
advantage of this particular mBB benefit. More than 70% of
our members, however, do participate in the consignment ticket
program.
How do our employees
obtain discounts if we join mBB?
There are three ways your employees may obtain discounts if
you decide to join mBB.
First, there are many discounts available to your employees
directly where ticket purchases through mBB or your mBB
representative is not required. These include such as the mBB
discount programs offered by Staubs Cleaners, Geva Theater,
the RPO, etc, where on-line coupons or other means of
identifying oneself as a mBB member (such as your mBB member
ID card) are utilized. Each of our member companies is
provided with a unique membership ID# which their employees
can utilize to access this information on our web-site behind
a secure, password-protected site.
Second, many of our members, however, are most active in
taking part in our Consignment Ticket program. This allows
your company's designated mBB representative to order tickets
on consignment for many attractions in the area (Seabreeze,
Regal Cinemas, Delta Sonic, etc). They are then
distributed to employees through the mBB representative who
collects payment directly from individual employees and
returns unsold tickets and payment to mBB at the end of the
season.
Third, your company may not choose to participate in the
consignment ticket program. And even if you do, your
employees may always purchase tickets for these same
attractions directly from the mBB office. Ordering forms are
available online and the mBB office accepts check and money
order payments for all discounted tickets. We charge a slight
premium, typically only 25 cents per ticket to cover the
increased cost of shipping and handling for these small
orders. So while participation in the consignment ticket
program offers your employees the best benefit in terms of
price, if you don not have the time to devote to managing
consignment tickets, your employees will still be able to take
advantage of all of the discounts mBB offers.
Who is our company mBB
Representative and what do they do?
You choose at least one
company mBB Representative to serve as a contact link with the
mBB office. This person often operates out of the human
resources or benefits area of an organization.
mBB distributes its monthly
newsletter and other pertinent information to its membership
through the mBB Representative and we ask that this individual
then forward it along to everyone in your organization. This
individual is key, therefore, to the success of the mBB
discount program in your organization. If they do not pass
along the monthly newsletters and other information that mBB
sends along to promote the discounts it offers, your employees
may never know about all of the great benefits available to
them.
The mBB Representative also
serves as the administrator for the consignment tickets for
area car wash, movie tickets, and amusement parks if your
company chooses to participate in the consignment ticket
program. As your employees may also purchase all of these
same tickets directly from mBB (at a slight price point
premium), you may elect not to take advantage of this
particular mBB benefit but more than 70% of our members do
participate in the consignment ticket program.
Can individuals
purchase tickets directly from mBB?
Yes. If your company joins mBB, your individual employees may
purchase discounted tickets directly from the mBB office.
They may do this whether or not you choose to participate in
the consignment ticket program. Ordering forms are available
online and the mBB office accepts check and money order
payments for all discounted tickets. We charge a small amount
to cover the cost of shipping and handling for these small
orders.
Can I join mBB as an
individual if my company is not a member of mBB?
Yes
you may, but we limit the # of individual
memberships. This is generally done as a courtesy to members
whose companies leave mBB. Please understand that not all
individual membership applications, therefore, will be
accepted. To comply with IRS regulations, we must concentrate
our efforts on providing services to and working with the HR
community that is the backbone of our membership. Click here for
information on mBB individual membership. If your company is
not presently a member of mBB, we encourage you to speak with
your Human Resource Director and/or Benefits Specialist to ask
them to join mBB.
How can
our company join?
You start by simply filling out a
membership application (click on the membership button at the
top of this page).
Membership applications are reviewed by our Board and normally
within a few days, a response is given. The Board is
particularly careful in reviewing vendor
applications to ensure that the discounts that are being
proposed are significant and of benefit to our members.
Once annual dues are paid, your membership is activated. The
mBB office will provide company members with a membership ID#
to distribute to their employees. We also have sample
correspondence that we suggest you distribute to all employees
which provides an introductory overview of the mBB program and
how to access discount and benefit information.
Once
our company joins, how can I notify my employees of the
benefits offered by mBB?
The mBB office has a sample letter (available via e-mail) that
we suggest you distribute to all employees.
The letter provides an introductory overview of the mBB
program and how to access discount and benefit information.
How long will it take
for me to receive my tickets?
The first
step is for you to place an order with mBB and tender
payment. Individual order forms are available on-line.
Once we receive
payment, it will typically take from 3 to 5 business business
days before you receive your tickets in the mail. We try and
fill all orders received prior to 2 pm the same day so local
orders can be received in as short a time frame as 3 days from
the date you mail your order to mBB.
If you
order online through PayPal at the mBB web store, we also try
and fill those orders the same day so you may receive your
tickets in as little as one to two days from the date your
order is placed.
Can I
pick up my tickets at the mBB office?
For
individual mBB members who are looking for last minute
tickets, we are often open after hours, weekends, and on
holidays. Regardless, we can make arrangements for you to
pick up tickets with appropriate advance notice. Any requests
made for last minute pickup of tickets MUST be made via
e-mail. Telephone requests cannot be honored.
Time permitting, we are always happy to accommodate our
members (and
members only) who
have last minute change in plans (and 95% of the time we are
able to do so). Yes, we do provide tickets on weekends - we
just cannot guarantee that we will always be available if you
e-mail us on Saturday morning (shame on you for the last
minute planning), but we will try if we're in. In many
instances, we may be able to arrange for pick up of tickets at
our office. If you wish to do this:
-
Please send us an e-mail to [email protected] with
- DO NOT CALL (we only provide directions via e-mail for
security reasons),
-
The
type and number of tickets you would like (please be
explicit about your need for child tickets, adult tickets,
etc.);
-
Your name;
-
Home address;
-
Home telephone
# (and work, if applicable but always home); and
-
VERY IMPORTANT: The name
of the company you work for.
We'll e-mail you back with an invoice and instructions on how
to pick up the tickets. You can pick up the tickets during
the day or before or after normal office hours - including
weekends and holidays where applicable so yes, you often can
obtain tickets for a holiday weekend or a Sunday as late as
the day before or even the morning of that same day. Our
aim is to make this as convenient as possible for all of our
members and we know that your plans often change at the last
minute.
This courtesy is extended to mBB members
only. If you are not a mBB member, we suggest you learn more
about mBB at our membership page.
Please note that we cannot always extend this courtesy (we
occasionally take vacations as well) so we ask you to plan
ahead and obtain tickets from your mBB representative at your
company or allow sufficient time to order them by mail
directly from the mBB office.
How do I obtain
discounts from mBB if my company is a member?
There
are many discounts available to you directly where ticket
purchases through mBB or your mBB representative is not
required such as the mBB discount programs offered by
Speedy's Cleaners and the RMSC. For information on
these and all other mBB discounts with specifics on what the
discounts entail and how you may access them, return to the
home page, www.mybetterbenefits.org,
and enter your unique Membership ID# into the box on the
middle left hand side of the page and hit the enter key. This
will refresh the page and you will be presented with a new
"discounts" tab which you can then select to see all of the
available mBB discounts and visit our vendor's
Discount Profile Pages and home pages where applicable.
Many of our members, however, are most
active in taking part in our Consignment Ticket program. This
allows your company's designated mBB representative to order
tickets on consignment for many attractions in the area
(Darien Lake, Regal Cinemas, Delta Sonic,
etc). They are then distributed to employees through the mBB
representative who collects payment directly from you and
returns unsold tickets and payment to mBB at the end of the
season. Check with your company's mBB Representative to see
if your company participates in the consignment ticket
program. If you do not know the name of your company's mBB
Representative, contact mBB at [email protected] and
we'll put you in touch.
If
your company does not participate in the consignment ticket
program, or even if they do, you may always purchase tickets
for these same attractions from mBB directly. Once you have
entered your Membership ID# as described above, you will also
note that there is a tab for "order forms." Clicking on that
tab will take you to a page where you can download an order
form to order cinema, car wash, or amusement park tickets
directly from the mBB office.
How do I order
tickets as an individual?
Just
click on the order tab
at the top left of any page. You may order by mail (payment by
check or money order), online (payment by credit card), or
request pickup of tickets (payment by cash, check, or money
order only).
Payment must accompany your order form to the mBB office.
Payment is accepted in the form of check or money order made
payable to mBB or you may order online.. We appreciate you
letting us know in advance of any large orders so that we can
ensure we have appropriate stock on hand to meet the demand -
feel free to text or call us in advance at (585) 713-3370.
If
you order online we try and ship all orders received prior to
3 pm the same day we receive them. Thus, you may receive the
tickets the next day if ordering locally, 2-3 days later if
you're outside of the Rochester area.
If
you're ordering by mail, we once again try and fill ticket
requests the same day or no later than the next day (sometimes
the mail arrives late). Please plan appropriately for the
time it may take mail to reach us as well as for it to be
returned to you. Local mail usually reaches us the next day.
For
individuals who are looking for last minute tickets, we are
often open after hours, weekends, and on holidays. We
STRONGLY suggest that you e-mail
your last minute request for tickets (if
you call, we'll simply tell you to e-mail us anyway). If
we're able to fill your ticket request (and 90% of the time we
are), we'll e-mail you back pickup instructions. Keep in mind
that standard shipping and handling ($1 to $2.50 per order
depending upon the dollar amount of the order) applies
regardless of whether you pick up your tickets at our office
or whether you order via the US mail.
Our office
is located conveniently. We'll provide pickup instructions
and how you can deposit payment. Tickets are then available
for pickup at ANY TIME (and we do mean at any time) according
to the directions we will provide you. We do NOT offer pickup
service to anyone who has not contacted us previously via
e-mail. We cannot guarantee when we will be in the office and
thus cannot fulfill those requests.
Our aim is
to make this as convenient as possible for all of our members
and we know that your plans often change at the last minute.
I'm new as my
company's mBB Representative, how can I find out more?
You've taken the correct first step, in turning to the
questions offered on this page. We encourage you to first
read the list of frequently asked questions geared toward
company mBB Representatives and explore this web-site. We
then encourage you to contact the mBB office and update them
on your contact information.
The mBB office has other material available that will quickly
bring you up to speed on mBB, it's policies and procedures,
and the association's benefits. We also have material
available for you to introduce or reintroduce mBB to your
employees. With turnover and all of the distractions in
today's workplace, we recommend that company's reappraise
their employees of the benefits of mBB on a regular basis.
For starters, enter your membership ID #
on the mBB home page, www.mybetterbenefits.org.
Select the mBB
Reps tab
from the top menu bar. On the mBB
Reps page,
you'll find a number of documents to help further explain mBB
benefits to both you and your employees.
How do I let me
employees know about the benefits offered by mBB?
The mBB office has a sample letter (available via e-mail) that
we suggest you distribute to all employees.
The letter provides an introductory overview of the mBB
program and how to access discount and benefit information.
The letter can be found on the downloads page which is
available to you after you enter in your membership ID# on the
home page and enter the restricted portion of this site.
If you
want something quick and simple, there is a 2-page
document available
to all members that outlines where the ID card can be
presented for a discount and when something else must take
place first (such as utilizing online codes, etc.). You'll
note our logo in the pinkish box at the top left hand corner
of each page. Just click on it for the document to load.
May my company
participate in both the individual ticket purchase program and
the consignment ticket purchase program?
Yes! First, there are many discounts available to your
employees directly where ticket purchases through mBB or your
mBB representative is not required. These include such as the
mBB discount programs offered by Speedy's Cleaners, the RMSC, etc, where on-line coupons or other means of
identifying oneself as a mBB member are utilized. Each of our
member companies is provided with a unique membership ID#
which their employees can utilize to access this information
on our web-site behind a secure, password-protected site.
Second, many of our members, however, are most active in
taking part in our Consignment Ticket program. This allows
you as your company's designated mBB representative to order
tickets on consignment for many attractions in the area
(Seabreeze, Regal Cinemas, Delta Sonic, etc). You
in turn distribute them to your employees and return unsold
tickets and payment to mBB at the end of the season on Summer
attractions and on an ongoing basis for car wash and movie
theater tickets.
Third, you may not choose
to participate in the consignment ticket program. And
even if you do, your employees may always purchase tickets for
these same attractions directly from the mBB office.
Ordering forms are available online and the mBB office accepts
check and money order payments for all discounted tickets. We
levy a small charget o cover the increased cost of shipping
and handling for these small orders. So while participation
in the consignment ticket program offers your employees the
best benefit in terms of price, if you don not have the time
to devote to managing consignment tickets, your employees will
still be able to take advantage of all of the discounts mBB
offers. And even if you do participate, you know that your
employees can always obtain tickets directly from mBB if you
are unavailable.
How do I order tickets?
For
individuals, just click on the order button
at the top left of any page. You must first be signed-in with your
ID # before accessing this page.
mBB Reps
should select the mBB
Reps button
to order their tickets on consignment (use the same button to
order tickets if you're looking to pay at the time of order or
be invoiced for them).
As
a mBB Representative, you should always utilize
the Consignment Ticket Order Form, even if you are pre-paying
for tickets, as the prices offered to our mBB Representatives
does not reflect a shipping and handling charge.
You may either fax or e-mail back the consignment ticket order
form to the mBB office. And while we appreciate you letting
us know of any large orders in advance, we always require a
Consignment Ticket Order Form with each order as this is a
contract that you are entering into with mBB to receive
tickets on consignment and later return unsold tickets and pay
for those sold. For this reason, we can not take an order
over the telephone - we require written documentation for
every transaction.
If
you are pre-paying your transaction or if you are ordering
more than the # of tickets available on consignment and have
to pre-pay for the tickets you are requesting, the mBB office
must have payment before tickets will be sent. We encourage
you to fax or e-mail the form to us prior to payment being
sent but ask that you please recognize that tickets will not
be forwarded until payment is received by the mBB office.
Are there a maximum number of tickets we can order on
consignment?
Yes, in some cases there
are a maximum number of tickets available on consignment due
to limitations placed upon us by our vendors. The
consignment order contract does reflect those quantities when
applied. There are
however no minimums on any of the tickets. You
can order as many pre-pay tickets as you would like. Please
give yourself one-two weeks for large orders.
Why is there a maximum # of tickets offered on
consignment?
Some of our
vendors, including many of the Summer Amusement Park
attractions, provide consignment tickets to us at no charge to
distribute to our members and for these tickets we can
normally distribute any quantity requested by our members. At
the end of the season, tickets that have been sold are paid
for. In other cases, the mBB office has to purchase selected
tickets in advance in order to pass the discount on to you.
This advance of paid
tickets to our membership necessitates mBB limiting our
risk with any one member.
How do I know what the shipping and handling fee is for
tickets?
For mBB
Representatives, the ticket
price on the order contract is the only price you will pay.
There is NO shipping and handling fee assessed on orders
forwarded to designated mBB Representatives. There is no
sales tax either. For
individual orders, there are separate shipping and handling
fees for tickets ordered by mail, online via credit card, and
for pick up. These shipping charges vary between $1 and $2.50
depending upon the dollar amount of the order. Shipping fees
may be larger for individuals ordering online. As we offer
tickets to our membership at cost, our online system is set up
to recover the per transaction fees and credit card fees
assessed to us by our credit card processor so your shipping
and handling fees will be greater if you choose to use the
convenience of a credit card for payment.
As a mBB Rep, why might I
sometimes only receive a portion of my tickets ordered?
The mBB office only
receives a limited number of tickets on consignment from our
vendors, and in some cases we have to purchase the tickets in
order to pass the discount to our members. In order for all
our participants to have a quantity of tickets available for
their employees, we may have to limit the number of tickets
initially sent to you. For
example, companies who order 50 or more summer tickets on
consignment may only receive 25. That
does not mean the company can not get an additional number of
tickets if needed. They
need only to call the mBB office and let us know that your
initial request was for 50 and that you need the additional
25. You won’t have
to re-send an order form. We
will have your original copy on file.
In
some cases the mBB office may not have the quantity of tickets
requested. In this
case, we will fill what portion of the order we can, and then
re-send the remaining tickets as soon as they arrive.
Can we order online and pay
by credit card?
Yes you may order online,
but please read the following.
To
provide our members the greatest ease in payment options, mBB
accepts payments by credit card, check, money order, and/or
cash.
Agencies that process our credit card payments (mBB uses
PayPal), charge us a fee which equates to a percentage of each
transaction plus a standard per transaction fee.
As
mBB is a not-for-profit association and passes along its
savings on most items to our members at cost without any
mark-up, we must pass along these credit card processing costs
to our membership. You can think of it as a convenience
factor.
When you go to pay
by credit card, you'll notice in addition to the standard
shipping and handling charges a 3.5 to 5% fee . This
represents the costs mBB incurs in processing your payment via
credit card. Remember,
we offer tickets to our members at cost. We have to recover
these credit card fees in order to break even.
If you would like to avoid this cost, we
encourage you to order via the mail and
make your payment by check or money order.
We
thank you in advance for your patience and cooperation.
How long can we keep
tickets on consignment?
We request that
Delta Sonic and Regal theater tickets be sent back every
quarter (three months) OR that
you regularly notify us of your sales and what you still have
in stock. We provide you with sample forms and reports to
accomplish this.
This is important
because of the financial undertaking the office has incurred
in sending these tickets to you. If
you can not sell them after a reasonable length of time, we
ask that you return them so we can try to distribute them to
another company member. Summer
tickets may be kept for the summer season and are generally
due back in late September or October - depending upon the
venue. Check your
consignment order contract for specific return dates.
Do we have to send the
unsold tickets back in registered mail?
It is advised
that you have some sort of record of this transaction. If
any are lost in the mail, you will be responsible for the
value of the tickets. Whether you wish to spend the money to
send the tickets back registered mail is up to you. The mBB
office does NOT ship tickets registered mail.
How long will it take for
me to receive my tickets?
In most cases, if the
tickets are in stock you will receive your tickets in two to
four business days. Of
course this depends on ticket quantities and number of ticket
orders that arrived the same day. It
is always best to e-mail the mBB office after sending an order
to make sure it was received and to check on the status of
delivery.
What should I do if
the information on the invoice and the actual ticket order is
not correct?
If
you find that the ticket numbers don’t match or the quantity
is not correct, e-mail (preferred) or call the mBB office
immediately so we can rectify the problem and update our
records.
Can my employees order
tickets online?
Yes. Employees may
order tickets online through
the mBB web store in addition to ordering through the mail.
Please let your employees know that if they purchase tickets
online, there is an additional shipping and handling charge
attached to each order which represents that percentage of the
transaction that we must recoup from the credit card charges
levied against mBB.
Remember,
we offer tickets to our members at cost. Credit card
companies charge anywhere from 2 1/2 to 5% when a credit card
is used. We have to recover these credit card fees in order
to break even.
What are the mBB office's
hours of operation?
Our normal hours
of operation are 7 AM to 7 PM, Monday thru Friday and 9 AM to
5 PM on weekends. Tickets may be picked up from 7 AM to
8 PM 7 days a week. Most importantly, we will return
phone calls, answer any text or any e-mail every day, 365 days
a year including holidays.
For
individuals who are looking for last minute tickets, we are
often open after hours, weekends, and on holidays. We
STRONGLY suggest that you e-mail your last minute request for
tickets (if you call, we'll simply tell you to e-mail us
anyway). If we're able to fill your ticket request (and 90%
of the time we are), we'll e-mail you back pickup
instructions.
We'll
provide pickup instructions and how you can deposit payment.
Tickets are then available for pickup at ANY TIME (and we do
mean at any time) according to the directions we will provide
you BUT you must e-mail for pickup information. For security
reasons, we only provide directions and pickup instructions
via e-mail and not over the telephone.
Our aim is
to make this as convenient as possible for all of our members
and we know that your plans often change at the last minute.
How can I contact the mBB
office?
You
may conveniently reach us via e-mail for most questions at [email protected].
Our telephone # is (585)
713-3370. You may either text or call us at this #.
By mail, our office address
is: 395
Garnsey Road, Pittsford, NY 14534
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